Help Center
frequently asked questions!
At Earthnav Trading Corporation, we offer a diverse range of surveying instruments, mapping and GIS solutions, construction tools, environmental monitoring equipment, safety gear, surveying accessories, training tools, outdoor adventure gear, and software solutions.
To place an order, simply navigate to our online shop, select the desired products, and proceed to checkout. Follow the prompts to provide necessary details, and you'll receive an order confirmation once the process is complete.
How can I place an order?
What products do you offer?
What payment methods do you accept?
How can I track my order?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Choose the method that suits you best during the checkout process.
Once your order is shipped, you will receive a tracking number via email. Use this tracking number on our website or the designated courier's website to monitor the status and location of your shipment.
What is your return policy?
How do I contact customer support?
Please refer to our Refund Policy for detailed information on returns and refunds. We encourage customers to review this policy before making a purchase.
For any inquiries or assistance, you can reach our customer support team at [etc.management@earthnav.ph]. We are here to help and will respond to your queries as promptly as possible.
Do you ship internationally?
Can I change or cancel my order after placing it?
Yes, we offer international shipping. Shipping costs and delivery times may vary based on your location. Please review our Shipping Policy for more information.
Once an order is confirmed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase. For specific cases, contact our customer support for assistance.
Are your products covered by a warranty?
How can I stay updated on promotions and new products?
Yes, many of our products come with a manufacturer's warranty. Warranty details can be found on the product pages. If you have specific warranty-related questions, please contact our customer support.
Subscribe to our newsletter to receive updates on promotions, new product launches, and exclusive offers. You can sign up on our homepage or during the checkout process.